Do Not Miss Early Warnings Signals
The most crises are preceded by a string of early warnings signals. To prevent some major crisis, organizations need only learn to read these early warnings signals and respond to them more effectively.
The more potential crises an organization can anticipate and prepare, the more quickly and successfully it will recover from every crises that strike.
Crisis Management Is A Neverending Process
A cardinal rule of crisis management is that no crisis ever unfolds exactly as it was envisioned or planned for. For this reason, effective crisis management is a neverending process, not an event with a beginning and an end.
The early warnings signals associated with crises are not only different for different types of organizations, but are seldom perfectly clear.
A big difference exits between warning signals external to an organization and its industry and those internal to them.